QueensQuinoa

Return, Refund and Cancellation Policy

Return, Refund and Cancellation Policy

Return & Refunds

We have a "no questions asked return and refund policy" which entitles all our members to return the product at the time of delivery or within 24 hours of delivery. if due to some reason they are not satisfied with the quality or freshness of the product. We will take the returned product back with us and issue a credit note for the value of the return products which will be credited to your account on the Site. This can be used to pay your subsequent shopping bills.Refund will be processes throgh the same online mode in 10 - 15 working days.

Cancellation by Site / Customer

You as a customer can cancel your order anytime up to the cut-off time of the slot for which you have placed an order by calling our customer service. In such a case we will refund any payments already made by you for the order. If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.